People
Knowledge work is done by people, and the best process in the world won't help if people don't trust each other, don't feel ownership, or don't see why a change is worth making.
My work here covers dealing with resistance to change, collaboration across disagreement and across the globe, leadership at all levels, and the people practices, from performance reviews to how teams are formed, that either support the flow of work or quietly get in its way.

Sound familiar?
- Pushback, passive or active, on every change
- Collaboration that works only with people who already agree
- Performance reviews that demotivate more than they develop
- Distributed teams that feel like separate companies
Articles
- Collaborating with Non-Collaborators
Mapping collaboration against agreement, and why creative tension beats compliance.
- Selling Agile to Your Team and to Others
Converts, cowboys, curmudgeons, and control freaks: how to approach each when introducing change.
Featured talks
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Dealing with Resistance
How often do we hear the familiar cries of frustration? But resistance is always present. And wishful thinking has a terrible track record of making it disappear. Instead of hoping for change, we must develop effective strategies to address and navigate resistance.
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Performance Reviews that Don't Suck
Many in the agile community suggest abandoning performance reviews, but few offer suggestions for alternatives. A large percentage of software developers work in an enterprise environment where performance reviews are mandated. What if you could do performance reviews that will honor agile values and not only suck less, but actually provide value to the individual and the organization? We have rolled out such a…
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Leading Global Teams
A major challenge in agile development is the ability of test teams to keep pace with ongoing development while simultaneously ensuring that new development has not created regression failures. This case study from Halliburton shows how together with two globally distributed outsourcing partners they developed a comprehensive test automation strategy for their agile teams that effectively leveraged both in house and…
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Leading Change Through Collaboration
Leaders today are faced with an incredible challenge—delivering the right results to changing marketplaces, doing more with limited resources, improving processes to reduce costs, opening new markets, and keeping the company from falling into chaos. Amazingly though, the solutions to many challenges are already held within your organization and team. How do you unleash the talent within and foster the flow of…
Related talks from other topics
The Practices of a Transformational Leader, Elephants in the Agile Room: Reflections on 10 Years of Agility
Key papers
- Integrating Software by Integrating PeopleT. Little, Experience Report, Agile2008, August 2008, Toronto